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Returns & Exchanges

• If you would like to return an item for another item or size, we do offer FREE exchanges for all domestic customers, where we will exchange your item to any item of equal value, and we will also cover the new shipping cost of the exchange.

• If you would like to return an item, we can apply an in-store credit to your account that you can use towards a future purchase. The in-store credit applied is for the price of the product only and does not include any shipping fees charged for delivery.

• If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement right away and provide a prepaid return label for our U.S. customers to retrieve the item. If international, please contact us and we will let you know next steps.

• If the item you’d like to return was ordered more than three months ago, the item is no longer for available for sale, or if the item was purchased using in-store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.

• If the item was purchased at an event, expo or any other special event, we do not accept any returns or exchanges.

• If the item was purchased at one of our retailers, please take the product back to the retailer for a return or exchange.

*Additional limitations may apply.
*All items must have their original tags attached and be unworn and unwashed. 

 

If you'd like to return or exchange an item you can contact us at Hooman@HoomanTV.com - Once we have received the product and the return has been processed by our warehouse, we can issue the exchange. Please note that we are unable to accept returns that are dropped off by a customer at any of our warehouse locations.